It's not just about cleaning. It's about being a Class Act. Background check? Insured? Bonded? Legal? These are a given. Every single one of our Domestic Service Providers is carefully selected, trained, and educated personally by founders Kevin and Nicole C. They have become Masters at their Craft, delivering our exacting standards with every visit because they all possess and exhibit the "excellence reflex" – their natural reaction to fix something that isn't right, to improve something, or to do something as well as it can possibly be done. Technical skills alone, however, do not ensure a place in our company. The real issues are depth of character and true class – the way they speak; the way they dress; the way they work; the way they deliver "Enlightened Hospitality" to all of our customers. These are the mark of a true Above and Beyond Domestic Service Provider. In fact, only 1 out of about 45 applicants goes on to become a permanent member of our home services Family. And Team Leaders build on their education for as long as they're in our company, with concepts in safety, marketing, customer loyalty, and "Enlightened Hospitality." Our Teams all communicate well with customers. They're warm and gracious. They're hard working, proactive and always eager to please with our Nothing's-too-Good-for-our-Customers work ethic. It genuinely feels good to be around them. There's a special type of personality that thrives on serving other people. Their source of energy is rarely depleted. In fact, the more opportunities these "hospitalitarians" have to care for others, the better they feel. Our people ARE these personalities. And that's why we hired them. |