• Home
  • Benefits
  • Services
  • Our People
  • Our Service Area
  • Referrals Program
  • Irresistible Offer
  • Gift Certificates
  • Testimonials
  • Employment
  • About Us
  • Contact
  •  

    Be careful who you let into your home!
    You owe it to yourself to review this 10 point checklist.


    Checkpoint
    Above and Beyond Home Services
    Individual "Cleaning People"
    1. Bonding, Insurance and Licensing?
    check
    “A&B” Licensing is current and legal.
    All A&B staff are bonded and insured up to $2,000,000.00.
    no-check
    Usually none. It would be your responsibility to investigate any insurance or licensing.
    2. Legal Residents of United States?
    check
    Every single person on staff is legal, every time.
    no-check
    Huge possibility - NO - and, if not, you could face criminal charges and/or legal problems for hiring them and paying them.
    3. Quality Control and Supervision of Staff?
    check
    All clients' homes are carefully monitored and supervised EVERY visit. Random Quality Assurance visits made regularly by regional QA Director. Constant communication with clients.
    no-check
    These individuals are completely independent and are accountable to no one but themselves.
    4. Continuing Service Training?
    check
    All of our Domestic Service Providers receive a full month of initial training and education, and then participate indefinitely in company-mandated classes in technical skills and customer loyalty throughout their employment.
    no-check
    These individuals may, or may not, build upon any knowledge or skills.
    5. Payroll, Taxes and the IRS?
    check
    Above and Beyond is fully responsible.
    no-check
    YOU are responsible for reporting and remitting state, federal and FICA taxes and you are AT RISK if you don’t.
    6. Criminal Background Check?
    check
    All A&B Domestic Service Providers are screened at 3 levels: Federal, State and County.
    no-check
    You are responsible to do the check which could cost between $50-$100 per person...plus your time to do it.
    7. Worker’s Compensation and Liability?
    check
    Every A&B Domestic Service Provider is covered by Workman’s Compensation and liability insurance.
    no-check
    These individuals almost NEVER have coverage for themselves. This puts you at a very high RISK to be sued for accidents, or even STAGED accidents in the future!
    8. Experience?
    check
    A&B Domestic Service Providers consistently deliver the highest level of service due to the ‘Enlightened Hospitality’ system created by A&B’s founders/leaders who personally have over 30 years of expertise in the residential cleaning industry.
    no-check
    Widely variable and markedly inconsistent.
    9. Availability?
    check
    A&B always has another totally qualified and enthusiastic Domestic Service Provider ready to take the place of someone who might call in sick or have an emergency.
    no-check
    If this person calls in sick or is unavailable, then tough luck for you. You go without your service
    10. English Speaking?
    check
    It’s company policy that every Team Leader speaks English. A language barrier is never an issue.
    no-check
    More often than not – NO. Again, tough luck for you

     

    Alice Paul Institute LogoARCSI Logo
    Visa & Mastercard Logos